Reference

kera303 Legal access for Indonesia

kera303 Legal details put account rules, data handling and access conditions in one clear place before you open an account.

Account termsData handlingLocal-law accessPolicy contact
kera303 kera303 Legal access for Indonesia
CONTACT ROUTES

Ask us about Legal account questions

A clear contact route matters when a policy question affects your account or wallet record.

Policy clarification Use the account support path to ask about a Legal clause, access condition or…
Wallet record check For DANA, OVO, GoPay or QRIS questions, send the transaction reference and account identifier…
Change request If your name, phone detail or stored account data needs correction, request a change…
DATA PRACTICES

See how Legal records stay handled

We treat policy handling as an account process, not a vague promise. Our procedures separate login credentials from payment references, use the phone verification step to confirm account control, and keep requests…

Account data

We use account details to create access, confirm ownership and respond to policy requests. Your phone verification step helps us avoid changing account records solely from an unverified message.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are used to trace a transaction status. We do not need your wallet PIN to investigate a receipt mismatch.

Cookies

Cookies can keep sign-in context and selected page settings on your browser. If you clear them, the Legal page remains available, while account access may ask you to authenticate again.

Security steps

Keep your password, phone code and wallet credentials private. We use account verification before handling sensitive changes, so a support request alone does not automatically alter your access.

Retention timing

We retain account and transaction records for the period needed for policy administration, security checks and dispute handling. A deletion request may be limited where a record remains necessary.

Request ownership

You can ask about stored data, correction, access or deletion through the support path shown in your account. Include the relevant account detail, but never include a password or wallet PIN.

Find answers about Legal access

These Legal answers address the account questions we expect before registration: who may access the service, what records are kept, how corrections work and where a policy request should go. Check the page wording before opening an account, especially if your location or payment record requires a closer look.

kera303 Legal covers account conditions, access eligibility, data handling, cookies, payment references, security checks, record retention and the process for asking us to correct or remove stored details.

Access depends on local law. Check the rules that apply to your location before opening an account, and do not continue if the service is not permitted where you are.

Phone verification helps us confirm that you control the account before access or sensitive changes are handled. It reduces the chance that an unverified request changes your stored details.

Legal handling can include DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. We use these records to match status and investigate disputes without requesting your wallet PIN.

Yes. Send a correction request through the support path shown in your account, identify the detail that is wrong and complete any ownership check needed before we apply the change.

Cookies may retain sign-in context and page preferences. Clearing or blocking them does not remove the Legal page, but your browser may require another login before account features can be accessed.

Use the account support route and state that you want a data deletion request. We assess it against current policy, security needs and records that must remain for dispute handling.